The overall purpose of the debriefing services at RefuSHE is to enhance the effectiveness of RefuSHE’s Case Managers and Counselors in handling work-related stress and burnout, as well as encouraging them to develop professional resilience and motivation for work.
Responsibilities
Aims
Improve the team’s competency in caring for young people who have experienced severe trauma, including young girls who have experienced some form of sexual and gender-based violence (SGBV)
Enhance team cohesion and build strategies for better teamwork
Share experiences and challenges in a supportive environment
Educate and explore self-care practices with the team
Support the team to effectively identify and deal with vicarious trauma
Enhance team appreciation of individual differences and strengths
Support and strengthen effective communication and conflict resolution
Enhance counselor’s professionalism and emotional stability
Debriefing & Reporting
Conduct quarterly debriefing sessions to the Case Management Team
Carry out an in-depth assessment of group needs and identify methodologies to address those needs through a holistic approach
Lead the group to openly share emotions experienced during work with the beneficiaries and with each other
Explore and educate team members on emotional, psychological, or physical effects of issues raised or identified. Support the team to redirect any potential confrontations to a discussion about healing, cohesion, and professionalism.
Ensure records are kept properly and that the principle of confidentiality is adhered to
Inform the Director of Programs and senior management of any pressing issues that are non-confidential that may arise during the sessions.
Counseling and Counsellor Supervision
Carry out individual and/or group counseling to staff and RefuSHE beneficiaries when needed to alleviate their psychosocial difficulties
Offer monthly quarterly supervision to Counselors
Assess the Counselor’s skills & approach towards the psychotherapeutic process, including evaluation of difficult cases
Assist the Counselor with recognizing their personal limitations to protect the welfare of both the client and Counselor
Support the counsellor to effectively self-evaluate, problem solve, and grow in confidence
Explain the rationale of strategies and interventions
Job Requirements
Required education
: Bachelor's degree
Required relevant work experience
: 10 years
Required languages:
English (Spoken: fluent | Written: fluent)
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