Digital Health InternDepartment: Digital HealthLocation: Kenya – NairobiAbout UsLiving Goods (LG) is a leading non-profit organization innovatively transforming the health of vulnerable communities. Living Goods leverages a powerful combination of catalytic technology, high-impact training, and quality treatments that empower government community health workers (CHWs) to deliver quality care to their neighbours' doorsteps. These CHWs also earn meaningful compensation and enhance their stature in the process, reinforcing a virtuous cycle of trust.The organization prides itself on its agile and quick-footed approach and has embedded experimentation, innovation, and research into its DNA. Additionally, Living Goods pushes itself to account for quantifiable and aggressive targets designed to drive health impact. It is this high performance and innovative culture that has pushed LG to learn, adapt, and optimize its approaches in cases where targets aren't achieved or when local circumstances change. Consequently, the organization and its impact on the lives of the most vulnerable and underprivileged groups has attracted incredible talent from a multiplicity of backgrounds, expertise, race, and cultures as it grows and expands its footprint.The Role:To support the Kenya Digital Health Operations OfficeKey Responsibilities:Service Desk and Incident Management:Assist with the JIRA Help desk tool adoption and utilization for HQ staff. The Analysis of frequent requests, trends and general usage of the tool. Championing usage of the tool.Administration:Support on the planned system security reviews.Support IT Policy review documentation.Setup and support Physical meetings at HQ.Support with user credentials creation.Liaison with the vendors delivering physical services to the Digital Health Department.Asset Management:Support the movement of Assets within the organisation. (From HQ, to Storage and also the field users)Manage the Clean up of the Asset tracker and day to day updating of the system.Asset disposal end to end process.(Consolidate the aged Assets Database)Follow up on asset requests for new joiners/hires, their setup and deploymentAcademic Qualifications & Work ExperienceBachelor's Degree in Computer Science and Information Technology or a related field;Competencies/AttributesCommunication skills. Must be able to clearly articulate incidents/problems to all the stakeholders, resolve issues and or escalate where needed and report on progress.Computer skills. Possess technical knowledge pertaining to operation of Digital tools.Multitasking skills. Ability to offer quick turn around on solutions.???????To apply please submit your CV. The deadline for submissions is end of day 20th March 2024, East Africa Time. Applications will be reviewed on a rolling basis, with the potential for interviews to be called before the end of the submission period. Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation, or disability.Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.
