Job Description Primary Responsibilities Business Performance Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required Analyze monthly P&L and month-end reports, identify deviation from business plan goals Work with Finance and team in preparation and management of the department's budget and financial forecasts Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department Sales & Marketing Conduct daily briefing with department on current key activities Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence Determine the effectiveness of existing programs and develop new strategies Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments Actively participates in sales presentations, property tours and customer meetings Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary Participate in community and professional organizations to maintain high visibility and promote a positive image Team Management Interview, select and recruit direct reports Identify and develop team members with potential Conduct performance review and manages performance issues that arise within the management team Constantly monitor team members performance, attitude and degree of professionalism Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business Conduct monthly departmental meetings ersonal appearance and hygiene at all times Qualifications Strong leadership and interpersonal skills Excellent communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A team player & builder A motivator & self-starter Well-presented and professionally groomed at all times Additional Information Our commitment to Diversity & Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
