Ft Assistant Store Manager, Birch Run, Mi

Job Description
Job Description
The Assistant Store Manager provides leadership and direction to the store staff and successfully executes company strategies under the direction of the Store Manager. The primary responsibilities of the Assistant Store Manager are to assist in maintaining optimal staffing levels, recruiting, hiring, educating, and motivating a team of brand advocates who in turn inspire the customer. They are responsible for setting the example for customer engagement and selling for their team. They are responsible for maximizing store profitability by assisting in controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well-executed.
Key Responsibilities:
Sales and Profitability:Assists Store Manager with maximizing store sales to achieve goals by measuring and monitoring results against key targets.
Assists in scheduling to maximize sales and profitability.

Brand Experience/Customer Service:Ensures excellence in customer service in the store by modeling brand specific service standards, monitoring customer feedback, and responding to and addressing all customer concerns quickly.
Ensures that store team is engaging with each customer to create an authentic brand experience.
Supports store manager in building brand awareness through engaging customer interactions.
Supports store marketing events and grows relationships in the community to generate brand awareness and drive traffic.

Training and Coaching Team:Educates staff on product and assortment to enhance selling and customer engagement.
Provides relevant, timely information, coaching, and feedback that enables their success and growth.
Executes training programs in partnership with the Store Manager.
Assists in organizing and leading store staff meetings.
Gives feedback to Store Manager on associate’s performance and helps set goals for the team.

Operations, Loss Prevention, and SafetyEnsures compliance and adherence to policies, processes, and procedures, standards and practices, and company directives.
Assists with creating and managing the store schedules.
Participates in Loss Prevention Audits, reviews results, and executes a plan to meet district and company shrink goals.
Reacts quickly to all customer and associate injuries and partners with Store Manager and Human Resources.

Visual Merchandising:Implements floor-sets and merchandising directives.
Leads the team on weekly visual merchandising changes.
Ensures proper placement procedures are followed and communicates concerns directly to the Store Manager as needed.