The GBV Case worker- Psychosocial will support the successful implementation of all Response, psychosocial activities, and will be responsible for the provision of quality psychosocial first Aid, case management including direct counseling to GBV survivors. In collaboration with the WPE manager and other WPE/GBV officers will support in the provision of training and supervising GBV Community Workers to respond to cases of GBV in the camp and ensure effective case management. This includes providing ongoing training and mentorship for community workers and utilizing monitoring and evaluation systems to ensure high quality services.
Qualifications
Diploma in counseling and/or psychology. A Social Science or related degree is preferred
Minimum 2 years of direct psychosocial/counseling experience with a reputable agency; experience working with survivors of violence preferred.
Having worked in a hardship zone /environment.
Responsibilities
Case Management
Provide professional and confidential services to survivors of GBV, grounded in the IRC’s holistic, survivor-centered case management approach.
Document client information through accurate filling of intake forms and ensure confidential and safe storage
Support the maintenance of the IRC’s case management system by maintaining client confidentiality
Ensure the GBVIMS is accurately updated on a regular basis.
Ethically and confidentially collect and store GBV data .Participate in interpretation of the analyzed data on trends and work with the GBV manager and psychosocial officer to disseminate information to all relevant stakeholders.
Participate in the development of case management monitoring systems and help to ensure that GBV community workers utilize these systems correctly and consistently.
Participate in preparation of all relevant reports regarding the IRC’s psycho social activities.
Training, Mentorship and Couching
Supervise and provide training, mentorship, and other technical support to community workers directly involved with the psychosocial component of the International Rescue Committee’s GBV programme.
Provide leadership and guidance regarding psychosocial activities to all community workers to ensure all programme activities meet best practice standards.
Monitor and supervise case management, including capacity building through training and on-the-job training of community workers. Training topics should include active listening and effective communication, action and safety planning, GBV guiding principles, GBV basic concepts, and other related topics.
Coordination and Networking
Strengthen and maintain networks through other service providers and camp management to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors).
Advice the GBV outreach officer on programming areas that require targeted interventions and campaigns based on trend analysis.
Strengthen and maintain networks with community leaders, women leaders, service providers and camp management to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors)
Work in collaboration with GBV outreach officer to ensure ongoing needs of women and girls are being met through prevention-related activities.
Monitor monthly community outreach plan with community workers, based on case trends and ongoing needs of women and girls.
Partnership Development
Participate in review meetings and psychosocial capacity assessment of the local partners
Participate in capacity building trainings for the local partners around psychosocial support
Share technical expertise on case management with local partner
Organize and conduct trainings for partners on relevant organizational development areas and support peer learning between IRC and the local partner.
Development of referral networks between partners implementing GBV and implementation of referral pathways
Oversee all interactions and provide Case management support to the local partner with the support of the GBV program manager.
Ensure the local partner is invited to the case conferences and other interagency coordination meeting at camp the level.
Assist the GBV program manager on technical review of partner’s reports on psychosocial component
Assist the GBV manager in planning and organizing for review workshops with partners on the partnership, IRC partnership approach and principles.
Support trainings for partners on relevant organizational development areas peer learning between IRC and the local partner.
Others
Fulfill any other duties and responsibilities as assigned.
Respect the code of conduct and policies of the IRC and the standards of the GBV team
Adhere and uphold the IRC Way (intergrity, accountability and service) at the respective areas of work.
Job Requirements
Required education
: Diploma, Associate's degree
Required relevant work experience
: 2 years
Required languages:
English (Spoken: fluent | Written: fluent)
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