Are you energised by the thought of working in an organisation that supports people and communities to tackle the root causes of poverty and injustice? Do you love the idea of working in a global organisation with an inclusive and collaborative culture? Then Trocaire wants to hear from you! Read on for more details about this exciting opportunity The Opportunity Trócaire IT Operations and Information Security team are tasked with delivering dependable, secure up to date technology to enable Trócaire staff to work efficiently and effectively. You will be part of the IT Operations team where the importance of service delivery is understood and supported. You will work as part of a supportive and collaborative team with a focus on delivering and improving digital services delivery in Trócaire. The Global IT Officer is a position in which the candidate will be dedicated and mission-oriented regarding tasks, projects, and functions related to the position. In addition to reflecting our core values, the ideal candidate enjoys helping others reach their goals, exhibits initiative, and is excellent at solving problems, handling multiple priorities, and completing tasks before deadlines. About Trócaire Trócaire is an International NGO. We work with local partners in the world's most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create. Together we bring about positive and lasting change for a just world. Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East. We work towards five goals: • Promote Access to Justice; • Achieve Climate & Environmental Justice; • Ensure Women & Girls' Protection, Voice & Influence; • Save Lives and Protect Human Dignity and • Mobilise the Public on the island of Ireland to achieve Global Justice. Do you want to know more about Trocaire, the organisation? Find out more at www.trocaire.org Requirements You will report to Head of IT Operations and Information Security.The job opportunity will be offered on a fixed contract for 2 years and is based in Kenya We are looking for a candidate with a minimum of 3 years' experience in IT service delivery, tools and processes. We would love if you have experience in providing IT services delivery using the ITIL framework. Experience with Microsoft Windows operating systems, Windows Active Directory Services, Azure AD, Microsoft Intune, Microsoft 365 Advanced Threat Protection are essential. See full job description HERE Closing Date for Applications is 22nd April 2024 Benefits What we can offer you: Trócaire offers a competitive package of salary and benefits including pension scheme and life assurance. We have an excellent range of work life balance friendly policies including Hybrid and Flexible working. The salary range for this role KES 4/048,969 - KES 5,955,008 depending on candidate experience. Safeguarding Programme Participants-Children & Adults Trócaire is committed to safeguarding people within our programmes from exploitation and abuse, and has clear expectations of all staff. Please ensure to click here for more information on Trócaire's safeguarding policies. We welcome diverse applicants to join our inclusive workforce. Trócaire is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire. Reasonable accommodation for applicants with disabilities can be provided to support participation in the recruitment process when requested and indicated in the application or by contacting ******. See our Diversity and Inclusion statement here
