Head Of Productivity Management

QUALIFICATIONS

Honours degree from a recognized university in a Technology, Business, Commerce, Finance related field.

At least 10 years of experience in a closely related with 5 of these being at senior management capacity.

Experience in Productivity/Performance Improvement Management is expected.

Expert understanding of commercial and technology functions and business drivers.

Extensive understanding of global best practice on productivity improvement.

Expert understanding of RPA, AI and Machine Learning and Agile methods.

Demonstrable experience as a full-time Black Belt and/or Master Black Belt with hands-on Lean expertise.

Extensive experience influencing and leading a multifaceted senior team and influencing change.

Strong communication skills including verbal, non-verbal cues, written skills, and the ability to listen.

Strong judgement and decision-making skills and ability to handle and resolve problems.

Responsibilities

Role Responsibilities
Develop and influence long and short-term strategic initiatives to optimize operations (costs, revenue, quality, etc.) by leveraging internal expertise, best in class systems processes and tools, comparing to external benchmarks, augmenting expertise and pushing the organization towards top tier performance.

Develop and communicate the roadmap, scope and mission of the Productivity Management function

Lead and coordinate the organization-wide efforts to ensure that productivity standards and programs in all operating areas are developed and managed using a data driven focus that sets priorities for maximum efficiencies and effectiveness aligned with organization strategy and mission.

Assures that organization-wide productivity initiatives are clear, focused and aligned on improving operational efficiencies and effectiveness and evaluating the impact that improvements have on margins, customer satisfaction and bottom-line performance.

Establishes a continuous productivity improvement effort with ongoing monitoring and reporting system. Regularly reports the status of productivity improvement efforts and impacts.

Ultimately, the single source of truth on the financial returns realized from process and organization simplification, automation and digitization benefits realization.

Job Requirements
Required education

Required relevant work experience

Required languages: