About MoPhonesWe are on a mission to provide high-quality renewed devices for all Kenyans. Through our marketplace we offer trust and transparency so that our users can choose for renewed products with confidence and ease. Our integrated financing solutions make them affordable for any budget. Once we have scaled up in Kenya we plan to expand to other markets across Africa. Our team is multinational and distributed but we share the same DNA and mission.What we doRenewed devices from our international partners offer the same or even superior quality than new devices, for a fraction of the cost. On the Mophones marketplace, users can buy and sell renewed mobile phones and eventually other electronic devices with prices and payment terms that fit their budgets. We always have our user's back and offer a 1 year warranty on all our devices.The core of our company is a technology platform that connects Kenyans with the best devices from a range of national and international sellers and that allows for integrated financing solutions.Our products are distributed and sold online and through a network of local agents and outlets who are paid commission when customers send payments.Users are supported by an incredible customer care team based in Nairobi. This team is responsible for all aspects of customer account management: registration, questions or complaints and monitoring customer performance and analysis of customer payment behavior.The PositionTitle: Inbound Logistics AssociateSeniority: MidReporting to : Supply Chain and Product ManagerLocation: Nairobi, KenyaDescriptionAs our Inbound Logistics Associate, you will be helping to manage all aspects of our inbound and in-country inventory and logistics operation. Your role will be essential in ensuring that Mophones is time-efficient and cost-effective in receiving stock, successfully building trust with customers on the quality of products and the transparency of grading , and has optimal processes for tracking and managing its inventory. We are seeking a highly motivated individual with ambition to grow with us as we scale and is excited about our mission.ResponsibilitiesInbound TrackingCoordinate with suppliers and shipping agents for tracking ordersReception of products from shipping agentsStock preparation - Quality AssuranceQuality Assurance (QA) of all incoming productsQuality Check (QC) - software and hardwareGrading Enrollment in locking softwareStock clean-upPackagingTrain and support Quality Check (QC) temp agentsInventory ManagementEnsure accurate data collection in company systems Ensure safe and tidy warehousing and storageRegular inventory audits to ensure that product levels match our databaseProcurement supportSupport Office Management team with procurement of office suppliesSupport Marketing team with procurement of marketing and packaging materialsSupport communication with vendors involved in stock preparation (e.g. locking software) and warrantyProcess building & reportingProactively participate in optimization of processes for operational efficiencySupport production of reports on e.g. inventory process, quality check resultsQualifications1-3 years work experience in Supply Chain Management or a related disciplinePreferred but not necessary - Academic background in Supply Chain management or a related fieldStrong communication skills (English and Swahili)Strong interpersonal skills Organized and structured, with excellent critical evaluation skillsPerformance DrivenFamiliarity with Google Workspace and/or Microsoft OfficePreferred but not necessary - familiarity with Airtable and/or OdooFast learner Female applicants strongly encouragedHow we work at MophonesWe always have our customer's back We ensure everything we do builds long term trust with customers We prioritize simplicity in the business and in our proposition to customers We are frugal, accomplishing more with less, allowing us to pass savings on to customers We act like owners We excel at teamwork and collaboration, always placing company success over personal gloryWe disagree, then commit. We don't make excuses, and welcome regular honest feedback We value actionWe think ambitiously, and have a bias towards action.We prioritize ruthlessly and celebrate 'no'We believe that making mistakes is OK; What matters is that you own the mistake and learn
