The Instructional Designer will use systemic methodologies to design and develop instructional content, experiences, and other solutions to support the acquisition of new knowledge and skills by our 30,000 + active customers. They will ensure we produce and distribute creative, engaging, and cutting edge teaching methods which suit a wide array of customers and the various ways in which they learn.
Skills and Qualifications
A qualification in instructional design, educational technology, UX, ETDP, Technology, QA or a related field
3+ years’ Proven working experience relevant field (preferably for a product-orientated company)
3+ years’ experience in digital learning environment preferred
Excellent knowledge of learning theories and instructional design models
Lesson and curriculum planning skills
Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard
Ability to write effective copy, instructional text, audio scripts/video scripts
A willingness to learn and a focus on continuous improvements
Passion for storytelling
Passion for financial inclusion
Project management experience preferred
Team management experience desirable
Able to co-ordinate projects and project teams
Able to work in a highly pressurized and deadline-driven environment
Excellent communication (verbal and written in English) and interpersonal skills
Excellent attention to detail
Responsibilities
• Support strategic direction for the Knowledge and Skills Training Programme
• Work with Subject Matter Experts to identify and describe target population characteristics
• Contribute to design, brainstorming, idea generation sessions
• Define and sequence the instructional content and strategies
• Design a curriculum for digital and analog learning. Plan “quality first” teaching to reduce learning gaps and meet the needs of our diverse customer base
• Develop course framework, storyboards, etc. and all instructional materials, including presentation materials, participant guides, handouts, and job aids or other materials
• Produce training content which is well-researched, challenging, engaging, and critically, interactive
• Apply tested instructional design theories, practice and methods
• Effectively collaborate with Product, Technology & Marketing Teams to determine the best content
• Ensure design SLAs are met
• Evaluate training, including assessing what was learned and whether the learning solution led to measurable behavior change.
• Maintain project documentation, course folders and workflow using relevant internal tools
• Coach and| or mentor within your domain when required
• Remain abreast of emerging trends and technologies in the digital learning fields
Job Requirements
Required education
: Bachelor's degree
Required relevant work experience
: 5 years
Required languages:
English (Spoken: fluent | Written: fluent)
Mandatory attachments
Please have a scan or photo of these documents ready when you start the application:
Self-prepared CV file
- the employer wants to see a CV that you have prepared yourself
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