Introduction
Working closely with the Head of Credit, he/she will ensure all retail loan applications are verified with the employers to confirm the authenticity and ability, retail MOU reviews, relationship and PAR management.
Minimum Requirements
Business related degree
4 years' experience in credit analysis in a Retail Lending environment, debt collection and recovery
Knowledge of alternative credit appraisal mechanisms and substitute securities like chattels mortgages, guarantors, stock, livestock etc
Knowledge in accountancy will be an added advantage
Sales and relationship management qualifications
Corporate relationship management experience
Passion and experience in dealing with low income communities
Capacity and willingness to work for long hours and within strict deadlines
Excellent interpersonal skills and a good team player
High degree of confidentiality and honesty
Analytical mind
Knowledgeable on the financial services sector
Assertive, proactive and fast in decision making
Creative, innovative and highly organized
Physically fit and versatile and able to work on a computer for long hours
Job Specification
KEY MEASURABLE GOALS
Management of credit risks on retail loans through verification with the employers to confirm the authenticity and ability
Adherence to internal credit policies and loan administration procedures
Ensure that the PAR of the Retail Portfolio is within target
Relationship management of the designated portfolio
Ensure high turnaround time (TAT) for all retail proposals at the employers
Ensuring all retail employer relationships are maintained for prompt receipt of loan payments
KEY RESPONSIBILITIES
Ensure all retail loan applications are verified with the employers to confirm the authenticity and ability.
Ensure that deduction data advice forms are submitted to the relevant employers and that all loans are fully recovered in order to maintain a quality portfolio.
Ensure that payment schedules are collected from relevant employers in time to facilitate loan recovery for all disbursed loans.
Ensure that reconciliation of payments received and the expected installments is up to date for all retail loans.
Ensure that all posting schedules for payments have been received and handed over to Credit MIS for processing.
Ensure that all retail relations are well maintained for smooth process flow.
Review all existing retail relationships and making recommendations to the management to aid quality retail lending.
Follow up with the branches to ensure fulfillment of ALL Retail MOU sanction conditions and other covenants prior to disbursement of the facilities.
Recommend policy reviews for customer service and risk management improvement based on experiences and industry trends.
Ensure that the quality of retail loan book is maintained within set targets.
Prepare periodic reports on performance of the retail loan book.
Ensure the team cohesively works to deliver expected objectives.
Do any other duties that may be assigned by the Management.
