Job Level :JL-2 Contract Type :Fixed-Term Contract Years of Experience :2+ years of experience Reporting to :Senior Operations Lead Location :Mombasa About Ilara Health At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,000 clinics spread across Kenya to deliver care to over 3 million patients each year. Ilara Health is a venture-backed company on an aggressive growth path and this is an opportunity to get into an exciting, early stage startup that is bound to make an impact on healthcare outcomes in Africa. Ilara Health brings together individuals from diverse backgrounds, including biochemists, data scientists, computer scientists, journalists, marketers, cyber-security experts, and finance professionals. We are seeking team members who share our passion for primary healthcare, embrace bold questioning, and thrive on creating impactful solutions using technology. Committed to building a network of primary healthcare clinics (PHCs) that provide affordable, high-quality care to low and middle-income demographics in Africa, we are guided by our core values. These values shape our culture and actions. 'Get it done' reflects our dedication to excellence and delivering results for our clients. 'Growth is life' signifies our holistic approach to growth, embracing trial and error in our pursuit of excellence. 'Remember why we exist' anchors our focus on customers' needs, while 'Heart of a champion' propels us to go the extra mile. Our passion for 'Do it now' fuels innovation and learning, driving our commitment to improve healthcare access in Africa. The Role As a Pharma Associate (Warehouse Management), you will be responsible for maintaining operational procedures required to run the day-to-day activities of the Medicines business channel, specifically working in warehouse Management. You will liaise with the Ops and sales teams to ensure that orders placed are Picked, packed, and delivered. Responsibilities Work on picking, packing, and delivery process and Fulfillment of orders according to the timelines to ensure Ilara customers obtain the desired products. To inspect and receive incoming orders delivered to our warehouse and for dispatch to clients on a rolling basis.. Work closely with the logistics providers to ensure timely collection for delivery while confirming the arrival of deliveries to the customers and following up on issues arising from logistics. Manage the inventory levels of the product in stock and raise requests for reorder quantities. Facilitate the reconciliation of accounts. Maintain inventory records as appropriate and record them in the inventory management system. Use data to build a robust understanding of customer preferences, most-desired brands, and fastest-moving SKUs.. Collaborate closely with the team members to provide effective solutions to support business and quality objectives. Requirements Pharmacy/Pharm Tech background is a MUST. Ability to manage the whole logistics and warehouse cycle. Negotiation skills to craft solutions for our suppliers. Good time management to prioritize work accordingly. Collaboratively work with internal departments for customer satisfaction. Who You Are? Ability to understand Medicines/products and the healthcare value chain. Willingness to initiate and build relationships. Self-starter who is capable of working autonomously.
