Presales Network Engineer

The job holder is responsible for supporting the sales teams by assisting the senior solution architect in designing of network solutions in line with clients’ requirements
Knowledge and Experience Required of Jobholder
Diploma in IT. (Degree preferred)

CCNA/CCDA

One year (1) technical experience
Responsibilities

Works with all OEM related online tools for online configurations (for creation of Solution Bill of Materials), opportunity logging, Promotions & Programs, Specialization/ Certification trackers and Partner Plus portals
Liaise with Sales & Presales teams in quotes and reports creations on weekly basis

Scheduling & communicating training details to sales/ presales teams

Identify and recommend solutions appropriate to customers’ needs and responsible for ensuring feasibility of solutions offered through detailed diagnosis of customer requirements; initially small requirements and progresses with experience

Provide ordering support to Support chain through the use of appropriate OEM online tools

Carry out initial customer installations and integrations of specific solutions to include;

Scoping of customer requirements

Investigating integration for third parties

Producing technical design documents

Installation and configuration of solutions

Communicate with implementation Support teams on SOW

Be part of the implementation/ support teams on SOW

Constant learning to keep abreast of Emerging Technologies within the Networking space.

Technical presentation and communication of existing and emerging solutions to customers and internal teams.

Keep excellent working relationships with various OEMs

Proactively or as advised attend internal and external training events to develop relevant knowledge and skills

Take ownership of problems through to effective resolution; develops initiatives to resolve

Provide support to regional offices in terms of quotations, tenders, technical proposals and opportunity locking with vendors

Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 12 months

Required languages:
English (Spoken: fluent | Written: fluent)
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