Purpose of role:The position will coordinate several cross-team activities to improve the operational effectiveness of the program shared service team vis a vis other departments and to maximize its impact on the organization goal.Key Responsibilities:Program coordination:Coordinate Program Steering Committee- work plan development, agenda planning, scheduling, follow up on action items.Coordinate quarterly program deep dive reviews and contribute to performance improvement-document feedback, track and follow up action items with country program teams.Coordinate relevant Technical Working Groups - agenda planning, scheduling, follow-up on action items.Contribute to streamlining the decision-making process by championing RAPID, driving its adoption and supporting its implementation through the Program Steer Co.Ensure enhanced collaboration between Global program and Country program teams by fostering engagement.Knowledge Management, research, and documentation:Serve as Knowledge Management focal point for the Program Share Service team ensuring internal and external documents are properly stored, shared, and archived.Contribute to development and operationalization of Knowledge management framework and drive adoption of knowledge management best practices and use of knowledge management tools.Maintain and organize a central program documentation repository by keeping files up-to-date, accurate and appropriately stored.Develop and edit briefings, memos, and presentations.Coordinate for development and dissemination of periodic reports and analysis.Organize and coordinate dissemination events whether internal or external.Provide adhoc research support for the department.Operational and Admin support:Coordinate Program Shared Service team activities and provide administrative support to subunits (Program Strategy and Excellence, Global Health, Performance Evidence and Insights, Strategic Innovations).Organize team meetings and retreats.Plan and coordinate participatory workshops and meetings.Plan and coordinate project implementation activities and field visits.Plan and coordinate team travel.Prepare expense reports, purchase orders, and other financial reports. Qualifications & Experience RequiredDiploma or bachelor's degree in development studies, Community Health, Nursing, or related field and 4 to 6 years of relevant working experience.Competencies & Attributes:Must possess good interpersonal skills and the ability to handle and prevail in diverse situations and a sharp analytical focus to find solutions.Effective written and verbal communication with the ability to engage various levels of technical and non-technical stakeholders for communicating, brainstorming, designing, and rollout digital health solutions and interventions.Demonstrated ability to multi-task and thrive in a fast-paced dynamic and diverse environment and ability to work with limited information.Strong command of written and spoken English with the ability to articulate views and ideas in a clear and precise manner across spoken and written modes of communication.Expertise in MS Office tools such as Word and PowerPoint would be strongly preferred.Demonstrated skills in planning, coordination, and monitoring.Understanding of programming is a plus.Bilingual in French is a plus.
