YOUR MISSIONAt Glovo, we want to revolutionize the shopping experience of millions of people. Our goal is to give everyone easy access to anything in their cities; to reach this goal we need a 360, analytical and results driven person to develop the business of QCommerce. Currently, we are looking for a talented and ambitious Account Manager to join our QCommerce team and contribute to our partners' Growth. Are you looking for a challenging experience in one of the fastest growing Startups? Do you want to contribute to building a product that will disrupt the On demand market?THE JOURNEYBuild and maintain relationships with Glovo's Partners in the country - establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews)Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (e.g., selling items, Average Order Value, Conversion Rate, etc.)Be responsible for our partners business performance, analyze their main KPIs and ensure growth.Prepare reports and dashboards to present to partners / use as source of operational improvements.Get feedback from our partners and translate it into product, marketing and operations improvement.Onboard new partners on our platform by providing them all the necessary tools and informationMeet monthly and quarterly objectives defined by the companyCollaborate with other departments and partners to ensure operations excellence.Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.Report to the Q-commerce Manager.What You Will Bring To The RideData-driven mentality: takes decision based on data and makes business judgment when necessaryProblem solving skills with strong commercial and analytical skillsMinimum 2 years of experience in account management or Business Consultancy.A scrappy attitude, you are used to showing results with limited resourcesExcellent knowledge of Google Suite and/or MS Office, ExcelExcellent written and spoken Bulgarian & English skillsA passion to change the way millions of people approach shoppingInterest in start-ups, technology, and a fast-paced environmentAn empathetic, inclusive and curious attitude