The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs
All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes shall guide our actions and relationships.
Job Responsibilities
Generic responsibilities
Scoping of work: responsible for scoping the portfolio of projects for the Garage. Product development: responsible for managing a well performing team of innovators to deliver the Garage’s innovation portfolio. Networking and representation and advocacy: responsible for exploring possible collaboration opportunities with other actors (humanitarian, private sector, academia, donors), representing NRC in relevant fora. Conceptualising and testing new approaches: responsible for ensuring that new approaches are conceptualised and tested based on identified promising practice in NRC and from other actors. Documenting what works and sharing learning: responsible for putting in place a sound framework to measure progress of the Garage portfolio in line with NRC’s innovation approach. Technical support: responsible for ensuring that technical support is available for innovators developing projects in the Garage. Fundraising: Responsible for resource mobilisation in support of innovation in the Garage.
Specific responsibilities
Lead on the development and delivery of Innovation Garage strategy and operationalize its vision in consultation with the EaY Regional Management Team and HO Ensure a clear understanding within the organization the role and mutual benefits of engaging in the Innovation Garage Document innovation case studies from across the Region and share lessons from Innovation Garage widely within NRC Conduct networking, represent and communicate the work of the Innovation Garage with external stakeholders Training: provide colleagues at regional and country level with training in innovation best practice and NRC methodologies, processes and tools. Assistance: support regional and country office colleagues in the identification and design of innovative solutions and their further development, as appropriate. Portfolio management: manage the innovation portfolio of the region, providing periodic updates to senior management on status and progress.
Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Relevant Qualification to Master’s Level in a relevant field Minimum 5 years of relevant Manager/Adviser experience Experience from leading scoping exercises Experience in product development using agile methodologies Experience in leading teams of technical experts Experience engaging and negotiating with a variety of stakeholders Able to represent organisation at a strategic level Knowledge of innovation best practice and methodologies Practical experience of scaling innovation in a challenging context Understanding of use of technology and digital tools in support of innovation The ability to code is an asset. Fluency in English, both written and verbal. French, Arabic and/or Spanish is an asset.
Behavioural competencies
The following competencies are essential for this position:
Empowering and building trust Working with people Communicating with impact and respect Coping with change Leadership Driving process This role is on a 6 month contract.
Extra Information
Duty station: Nairobi, Kenya – the East Africa & Yemen Regional Office
Travel: up to 50% within region and other travel outside of region if required
Duration of contract: 6 months with probability extension subject to good performance and availability of funding
