Position Summary:As a senior member of the Africa/Asia Regional Team, the Regional Supply Chain and Operations Director acts as an advisor to the region on all Supply Chain and Operations matters (procurement, stock/inventory management, fleet, facilities and assets management). S/he will provide virtual and in-country support to the Supply Chain and Operations teams of all country offices in the Africa/Asia region to support their input into new business proposals, and identify and improve operations and supply chain effectiveness, while also supporting effective communication and information flow among regional and global offices and ensuring compliance to all relevant RI and donor policies and procedures.ESSENTIAL RESPONSIBIITIES and DUTIES:Technical and ManagementSupply Chain & Operations (SCO) ManagementEnsure country SCO are accountable for high performing supply chains and effective operationsEnsure country SCO staffing structures and resources are in place enable overall SCO efficiency and accountability.Support country management teams to setup and management a high performing supply chain and operations capability that enables project performance and quality, as well as with identifying and managing operational issues and risksEmbed cross functional ways of working between SCO and other departments that enable overall project delivery performance and qualityRegularly review country SCO data to identify areas of improvement and propose fixes that are agreed and implemented by the country managementWork with the regional and global peers, including in HR, finance, SCO, Awards Management and Assurance to identify and address key SCO risks and audit findings.Support the selection and on-boarding of key country SCO staff, and provide continuous coaching to identified individuals to grow their skills and competenciesEnable SCO staff secondments between departments and countries to grow individual capacities and RIs pool of globally deployable SCO expertsConduct process deep dives in SCO areas to identify process inefficiencies and make relevant improvements, in compliance with internal and donor requirements, with the country management teamMaintain technical knowledge of donor rules and regulations to ensure compliance with donor requirements.ProcurementEnsure country SCO are suitable skilled and are appropriate involved embedded in proposal designEnsure procurement planning and demand planning and forecasting continuously drives on time delivery at value for moneyEnsure sourcing, purchasing and delivery are done efficiently, in compliance with RI, donor and local regulationsEnsure country procurement strategies are up to date, are followed, and drive purchasing decisions, with relevant strategic supplier agreements in placeReview and/or approve (checking for value for money and compliance) all high level procurements ($50,000 and above and all tenders), framework agreements, leases and other large value, high risk financial commitments.Warehousing and LogisticsIn country RI supply chains and associated transport and warehouses setup are efficient, with annual country supply chain reviewsEnsure stock tractability through the supply chain (including by batch and expiry date), and that stock management is in line with RIs policy and best practices guidelinesEnsure stock information is communicated effectively with program and other stakeholders to minimise overstocking, expired/unused stock and program site stock outsEnsure warehouse Good Storage and Distribution Practices (GSDP) checklists are done periodically in all RI managed warehouses, identifying gaps and agreeing and following up on improvement plansEnable country SCO staff to support program staff with distribution planning and implementation support the implementation of new warehouse systemsOperations:Ensure RI offices are managed effectivelyThis includes utilities, waste management, office consumables, maintenance, cleaners, receptionist, IT, office security, office adminEnsure RI office costs per location are regularly assessed to identify any cost or operating efficiencies, agreeing any relevant changes with the country management teamEnsure all RI assets and low value equipment (e.g. furniture) are managed in accordance with RI and donor requirements, including all assetsare reflected in RI asset and equipment registers, with relevant documentation filed appropriatelyare maintained properly to ensure effective functioning and maximum shelf life to RIAre regularly assessed to ensure best use. transferring between programs or donating to partners where relevant, or selling or disposing where appropriateEnsure staff follow the organisation travel policy related to all staff travelEnsure RI fleets, rented and owned, are being managed and used safely and effectivelyEnsure sufficient owned or rented vehicles are available to support project needsEnsure RI vehicles are maintained correctly to ensure their safety and longevity, with relevant recovery, emergency and medical kits present and regularly checkedEnsure RI drivers are suitably qualified and receive relevant trainingEnsure RI and rented vehicle drivers understand and follow RIs Driver Code of ConductEnsure rented vehicle contracts include terms required by RI (related to vehicle condition, driver criteria, replacements, insurance, etc.)OtherResponsible for the inventory and assets management for the Africa/Asia RSO OfficeOther responsibilities as assigned.SafeguardingUphold and promote RI's commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.Consistent with RI's safeguarding and protection policies, ensure all people who come into contact with Relief International are as safe as possible.Equity and Diversity commitmentDemonstrate sensitivity and understanding of systemic diversity and cultural differences.Ensure that gender equity is addressed in our staffing and programmingQUALIFICATIONS & SKILLS REQUIREMENTSThis position will require a demonstrated ability to achieve results in a demanding and fast paced environment.Master's degree or other internationally recognised Supply Chain or Procurement qualificationAt least 10 years' experience working in global or international positionsAt least 3 years' experience working at a regional level in an international organisationExtensive SC & Ops management experience in international development and humanitarian programs, experience in Africa and/or Asia preferred.Demonstrated ability to contribute to operational management systems in large complex programs.Knowledge of international humanitarian and development systems, institutions and donors (including UN agencies, BHA, and ECHO), and of procedures, accountability frameworks and best practices.In depth knowledge and experience of supply chain systems and requirements in a multi field office, multi program setting.Direct experience of supporting the delivery of humanitarian programs, in a technical or operational role, in at least three different contexts.Senior management role within a complex country program and/or in a large scale emergency response.Cold chain and/or pharmaceutical supply chain expertise preferred.Substantial training and capacity building experience.Culturally sensitive, with highly developed interpersonal and communication skills including influencing, negotiation and coaching.Experience supporting and developing programmatic staff with different backgrounds and expertise.A degree in a relevant field.English language fluency is required.
