Repair Technician

Job Summary

BBOXX refurbish and repair all of the products that it sells these include control units, TVs, radios, lights and solar panels.

Minimum Qualification:Bachelor
Experience Level:Mid level
Experience Length:2 years
Job Description

Responsibilities:
Repair and refurbish all BBOXX components/appliances
Escalate all unsolvable issues to product support
Follow BBOXX refurbishment processes
Maintain a clean and tidy working area
Use best practices in stock management
Accurately report of all repairs and refurbishments

Description of tasks:
Diagnose issues using flowcharts
Replace parts using standard workshop tools
Use online guides to assist with refurbishments
Use BBOXX specific tools to re-programme control units
Use BBOXX software to record repair and refurbishments
Record all spare parts used
Discuss issues with product support
Use a root cause analysis framework to communicate clearly
Regularly tidy the refurbishment area
Make suggestions for processes improvement
Share best practices on how to repair BBOXX products

Qualification and Specifications:
Bachelor Degree in Electrical/Electronic Engineering
T2 Licence is an added advantage
Experience of 3 years in electronics repair (e.g. home appliances)
Problem solving skills and ability to understand new concepts
Proficiency in Microsoft software
Resilient to stress with a positive attitude
Honest and hardworking
Organised
Good communicator both up and down
Responsibilities:
Repair and refurbish all BBOXX components/appliances
Escalate all unsolvable issues to product support
Follow BBOXX refurbishment processes
Maintain a clean and tidy working area
Use best practices in stock management
Accurately report of all repairs and refurbishments

Description of tasks:
Diagnose issues using flowcharts
Replace parts using standard workshop tools
Use online guides to assist with refurbishments
Use BBOXX specific tools to re-programme control units
Use BBOXX software to record repair and refurbishments
Record all spare parts used
Discuss issues with product support
Use a root cause analysis framework to communicate clearly
Regularly tidy the refurbishment area
Make suggestions for processes improvement
Share best practices on how to repair BBOXX products

Qualification and Specifications:
Bachelor Degree in Electrical/Electronic Engineering
T2 Licence is an added advantage
Experience of 3 years in electronics repair (e.g. home appliances)
Problem solving skills and ability to understand new concepts
Proficiency in Microsoft software
Resilient to stress with a positive attitude
Honest and hardworking
Organised
Good communicator both up and down