Sales Administrator

Job Summary

We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

Minimum Qualification:Bachelor
Experience Level:Mid level
Experience Length:3 years
Job Description

Sales Administrator Job Opening
• We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
• Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
• Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

Responsibilities
• Manage Key accounts
• Act as a point of contact for clients
• Organize regular client meetings to discuss their requirements
• Resolve problems and handle complaints in a timely manner
• Identify new potential customers
• Ensure budget and time requirements
• Stay up to date with new features and products launches
• Establish best practices and monitor and report
• Monitor and report on sales performance analytics
• Suggest innovative ideas to increase sales and improve customer experience
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Stay up-to-date with new products and features
Requirements
• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus

Qualified Candidates are required to send their Updated CV