is a global services company that employs over 54,000 colleagues across 84 countries. Our company is constantly pushing the boundaries of technology and innovation to protect people and improve their lives. We specialize in pest control and hygiene improvement. Our expertise in these fields is backed by our commitment to training, science, innovation, and technology.We believe in providing our employees with opportunities for growth and development, and we value their feedback. Equality and fairness are fundamental rights that we uphold for all our colleagues. Our company culture is built on the values of service, relationships, and teamwork, which have been identified by colleagues across the world.For more information about our company and career opportunities, please visitOur family of businesses includes: : The world's leading commercial pest control company, providing the highest levels of risk mitigation, reassurance and responsiveness to customers. Across the world, businesses and homeowners trust Rentokil to solve their pest problems. We offer a complete range of pest control services from rodents to flying and crawling insects, to other forms of wildlife management. Different countries have their own individual challenges from snakes in South Africa to termites in America. : The world's leading hygiene services company, offering the widest range of hygiene services, including the provision and maintenance of products such as soap and hand sanitizer dispensers, hand dryers, air care and purification, cubicle and surface sanitizers, feminine hygiene units, Medical waste, and toilet paper dispensers, our solutions are specifically designed to help businesses mitigate risk of liability, reduce illness from germ and virus transmission and increase engagement levels. Our people provide dedicated and expert hygiene services in the washroom and throughout entire premises. Our Rentokil Initial Head Office in Nairobi, Kenya houses central support functions including Human Resources, IT, Finance, Legal, and Marketing & Innovation. In the Department, you will be supporting the business in East Africa, based in Nairobi, Kenya.Key Responsibilities? Visit potential/existing customers to demonstrate all the services and products offered by the Company.? Communicate effectively to customers, giving precise solutions and presenting quotations in a most articulate manner? Upsell, cross-sell, identify and develop new business from existing customers to increase the service range within the region ? Close sales and convince clients why services offered by the Company are superior and beneficial to what the competition offers? Mediate the price increase process with the clients? Undertake debt collection and maintain your customers within agreed credit terms? Meet the desired and agreed sales target on a monthly basis? Maintain and manage a healthy sales pipeline and meet the calls per day target? Take charge of the improvement and achievement of the agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.? Carry out account management for allocated customers in line with procedure and best practice? Monitor the day-to-day commercial performance of each account within your territory.? Support the tendering teams with customer surveying and quotation process? Actively support the conversion of sales leads? Partake in and support marketing activities in line with the strategy? Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints etc ? Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service? Note and advise management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customersCritical Competencies? Establish SMART objectives for self and others? Be enthusiastic and work with energy to achieve company standards and goals? Monitor the progress of objectives and take action to ensure delivery to agreed timescales, and cost? Plan, organise and prioritise workload effectively Act CommerciallyRequirementsKey requirements? A diploma or degree qualification in any business course? A good grasp of the Company's products and services? minimum of 2 years experience in Direct or Field sales? Strong selling skills? Demonstrated ability to generate leads? Self-drive and initiative in current role? Valid driver's licence, with a minimum of 2 years experience? Any relevant tertiary educationBenefits Base salary and Sales Commissions: Applicable as per Company Sales Commissions policy Motor vehicle: To be arranged upon joining and can be retained beyond working hours after confirmation Medical Cover: To be arranged immediately upon joining Pension & Group Life Assurance Cover: To be arranged after confirmation Quarterly Incentives - enhanced earnings - Half Yearly and FY Vacations Incentive trips Promotional Opportunities
