Job Summary
The Sacco Sales Team Leaders will work in their preferred region in Kenya and will be responsible for educating members on our product portfolio, will work with Government operations in recruiting members in the County, some of the fund members, recruit NGO’s in the Country.
Reporting to the National Sales Manager, the candidate is expected to manage and coordinate a team of sales agents in the region in a bid to achieve the team’s revenue target through uptake of vast Sacco products. Also demonstrate high levels of integrity, commitment and self-drive; with a strategic outlook, exemplary execution skills, great leadership skills, motivation for sales, planning and building relationships.
Responsibilities
Ensure recruitment and availability of regional Sacco Sales Agents.
Team Development; focus on coaching to ensure continuous improvement on sales efforts to drive uptake of Sacco products and services
Guide the team to identify and explore new market segments and seek new opportunities
Conduct Real-time monitoring on a continuous basis to the Sacco sales agents
Submit team’s weekly & monthly sales report through the Sales Logs
Provide hands-on support and guidance to the teams ensuring they deliver the required sales numbers, customer service and revenue targets
Communicate, monitor and maintain performance standards
Market Research; gathering market information and trends on SACCO driven financial services
Educate members on Societies policies, products and functions.
Achieve the team’s set targets in terms of numbers & value
Assist members in cross selling products / services to existing and potential members.
Disseminating relevant savings, loans and services information to the Sacco members.
Participate in various outreach events such as member education.
Carry out sales activation drives with the team
Ensure the respective portfolios are fully funded & active
Ensure team’s compliance with KYC & due diligence.
Provide regular defined reports and initiatives to improve performance
Develop and maintain motivation plans to enhance sales productivity of teams and morale
Attend regular meetings to discuss teams’ individual performance, challenges and remedial plans.
Qualifications
Minimum Qualification: Diploma Sales, Marketing or Business Administration.
It will be an added advantage for those that have worked in insurance industry
Three-years’ work experience as a Sales Team leader or supervisor
Having worked in a Financial Institution will be an added advantage.
Valid certificate of good conduct
Ability to work with targets
Excellent communication and planning skills to prioritize tasks.
Able to work/learn in fast paced environment.
Dependability and adaptable
Multi-tasking skills and good administrative ability
Passion for Innovation, good communicator, go-getter and a problem solver.
Knowledge, Skills & Competencies
Sales and Customer service
Team management
Coaching, Mentoring and leadership
Performance management
Self-Driven and open to change
Planning and organizing
Attention to detail
Team building and motivation
Market and customer trends knowledge
Good standard operating procedures knowledge
Interpersonal skills
Influencing skills / Numeracy skills
Remuneration
A Retainer with an aggressive commission pay out on teams’ revenues and other incentives to reward performance.
