ITSRI records and information management Team is seeking a Senior IT Assistant to participate in and contribute to the Team’s day-to-day activities and strategic initiatives, including working with country offices in the region to raise awareness and targeted training on the importance of Information Management, which includes activities related to the Management of Records, the World Bank Policy on Access to Information, Disclosure of Information and Information Security among other key activities. All of which ensure that the right information is available to the right person in the right format at the right time.
The position is based in Nairobi and reporting directly to and supervised by Information Management Team Lead, the Senior IT Assistant will be working as part of the WBG IM team serving Bank Group staff globally.
Selection Criteria
Bachelor’s Degree in Information Management, Records Management or Archival studies. Related work experience (minimum 5 years) in record management or information management. Experience in training and facilitation using a variety of instructional techniques for different audiences in a manner that they can understand and relate to. Experience and knowledge of Change Management and Communication principles and methodologies. Organized, agile, persistent, and proactive. Ability to work and juggle multiple tasks within tight deadlines. English proficiency, written and spoken a must. Knowledge of other languages a plus.
Responsibilities
The Senior IT Assistant will assume the following responsibilities:
i.Train and support teams on electronic and paper records management policy and procedures including promotion of Banks’ Going Digital initiatives.
ii.Implements records retention and disposition schedules for paper holdings.
iii.Deliver country office training and disposition missions.
iv.Promotes and supports creation, organization and use of information resources and compliance with information management related policies including information classification, related directives, procedures and guidelines.
v.Gathers information and requirements to support analysis of client needs and business processes. Recommends changes to services and systems that will improve records management based upon direct client feedback.
vi.Participates in testing and evaluation of new and existing information management systems.
vii.Assists in the identification and assessment of specific information management system issues and solutions.
viii.Provides input into policies, directives, guidelines, and procedures pertaining to information management services.
ix.Prepares training documentation and conducts training on IMS systems so that clients can effectively use resources and be in compliance.
x.Monitors compliance in capturing of project documents in designated records management systems and reports to the project teams.
xi.Supports marketing and outreach activities.
xii.Travel is required to deliver country office training and disposition missions.
Job Requirements
Required education
: Bachelor's degree
Required relevant work experience
: 5 years
Required languages:
English (Spoken: fluent | Written: fluent)
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