What we are looking for We are looking for a special Product Manager, who is passionate about taking up our vision, to work closely with our world class product development team, and bring the vision to life. This is a unique, green-field opportunity to apply the best of empowered product leadership to digital-health, and directly improve the lives of those who need it the most. You are a strong, collaborative product manager capable of focusing and inspiring teams to execute. You have a bias toward action, and are obsessed with user needs. The ideal candidate has deep experience in digital health or user behavior change as Product Manager in an emerging market setting. What does the job involve Explicitly responsible for user value (will customers buy it? will members use it?) and commercial viability (do our solutions allow us to achieve company objectives?) You will deeply understand market trends / competitors / customers in digital health, virtual primary care and chronic care management. You will own product / service definition and delivery for a wide-spectrum of users, including: 1) members seeking healthcare, 2) customers from health insurance companies, brokers, and employers' HR managers, and 3) our health navigation and customer success teams relying on the you to improve and scale their effectiveness in delivering great care. You will work collaboratively with our growing product team, including product managers (2), experience design, UI design (3), user researcher (2), data analyst (2) and product operations (1) Contribute to and create the pathways to realize our system-changing vision with relentless focus on customer and member value Own the process and outcomes end-to-end, from user research, market research, prioritization and roadmap for the product you own -- to design, prototyping, launch and impact analysis. Contribute to developing and owning the product strategy and vision based on transparent, evidence-backed prioritization. Qualifications 5+ years of product years of product experience for software and health services, and an extensive track record shipping world-class products from concept to launch, ideally involving extensive data related use cases. Your product discovery process is deeply rooted in observing user needs and creatively solving problems to improve people's lives. Demonstrated ability to ask the right question and synthesize. Your product knack is strong and data-driven, and you know how to balance the creative with the practical. Deep understanding of the product development process, including defining a product strategy & roadmap aligned around revenue, delivering PRDs with prioritized features, and delivering features and service experiences on time and budget. Strong market & business focus, having developed core positioning and messaging for the product, perform product demos, and train & brief the sales team and/or press. Organized process leader, and an exceptional communicator. Reside in (or willingness to relocate to) Nairobi Passionate about improving the quality of life of our members Benefits Competitive Salary This role is Hybrid in Nairobi, Kenya.
