Senior Relationship Officer – Cash At Equity Bank Limited

In line with enhancing career progression of staff and to support business growth, we seek to recruit qualified, experienced, self-driven, highly motivated and passionate candidates to fill the positions outlined below withinBranch Operations.
Key Responsibilities
Ensure 100% compliance to the Bank’s policies and Procedures on cash management
Provide leadership to cash relationship officers and manage performance
Ensure effective cash management at the branch level
Ensure high productivity levels by staff through performance reviews and coaching
Ensure accuracy and completeness of cash management documents
Ensure high standards of Customer Service are maintained as the first contact person between the Bank and customers
Ensure strong adherence to AML and KYC policy guidelines
Ensure compliance to the CBK prudential guidelines
Qualifications
Degree/Diploma in Business related field from a recognized university or college
Over 5 years working experience in the Bankingsector, 2 of which must have been in cash management
If already a member of the branch management, at least 2 years on the current role
Good knowledge of overall branch operations
Computer proficiency, including keyboard skills
Experience in leading and managing teams
Knowledge of Bank risks and their mitigation
Knowledge of CBK prudential guidelines
Knowledge of AML and KYC policy guidelines
Holders of relevant professional qualifications will have an added advantage
Desired Knowledge, Skills and Ability

Thorough knowledge of Bank Policies &Procedures especially in relation to cash management
Good knowledge of CBK Prudential guidelines
Keen to detail and able to identify fraudulent activities
Strong communication skills- both verbal and written
Team player with excellent interpersonal skills
Computer proficiency
Good leadership and decision making skills
World class customer service skills
If you meet the above requirements, please submit your application online.
Only shortlisted candidates will be contacted.