Job SummaryThe IS team at Canonical supports and maintains all of Canonical's IT production services. The team is in charge of running services used by over 60 million Ubuntu users.As an Senior SRE & Gitops engineer you'll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical's leading products for software operation automation.In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they're based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.You'll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical's customers and the Ubuntu Community.As a Senior Site Reliability / Gitops Engineer you willDrive the development of automation, Gitops in your team as an embedded tech leadClosely collaborate with the IS architect to align your solutions with the IS architecture visionDesign and architect services that IS can offer to the organization as productsApply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processesAutomate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systemsMaintain operational responsibility for all of Canonical's core services, networks, and infrastructureDevelop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and servicesProvide assistance and work with globally distributed engineering, operations, and support peersBe given uninterrupted development time to focus on larger projects and automation of manual tasksShare your experience, know-how and best practices with other team members in design sessions, mentorship and 'doing work together'Carry final responsibility for time-critical escalationsWhat we are looking for in youA modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.A product mindset thriving to develop products rather than solutions.Python software development experience, with large projectsExperience working with Kubernetes or other container orchestration systems.Proven exposure to manage and deploy cloud infrastructure with code. Practical knowledge of Linux networking, routing, and firewallsAffinity with various forms of Linux storage, from Ceph to DatabasesHands-on experience administering enterprise Linux serversExtensive knowledge of cloud computing concepts and technologiesBachelor's degree or greater, preferably in computer science or related engineering fieldAble to communicate clearly and effectively in English over email, chat, video or voice calls and in-personMotivated and able to troubleshoot from kernel to web, and willing to ask others when appropriateA willingness to be flexible and able to learn new things quicklyBe inspired by the needs of fast-changing environmentsHappy to work within distributed teamsBe passionate and familiarized about open-source, especially Ubuntu or Debian
