Service Engineer At Bosch Africa

Job Description
Your responsibilities:
Perform after sales services to Industrial Boiler Business in Eastern African countries
Acts as salesperson whilst visiting customers and sell Service products, like Retrofits/Modernization, maintenance contracts and spares
Handle existing maintenance contracts
Supervision and commissioning of new boilers
Elaborate reports from each customer visit, with recommendation for spare parts and retrofits, also Backup boiler if need be.
Constant liaising with boiler experts in Germany and other partners
Create customer relationships and guarantee customer confidence in our services and Products.

Personal Characteristics:
Good communication skills
Proactive in maintenance recommendations
Good time management
Ability to build up customer relationship
Leadership skills to coordinate installation teams
Language:- Basic French and ability to learn to Fluency.

Qualifications
Education:
Tertiary qualification: Mechanical/ Electrical or Mechatronic Engineering

Experience and Skills:
At least 5 years in boiler maintenance and troubleshooting
Boiler installation and maintenance
Ability to be a salesman and build customer relationships
At least 3 years experience working with boilers
English speaking, reading and writing, French is an added advantage.
Availability to travel within Kenya and other African countries
Knowledge in Software programming or PLC.
Excellent understanding of the decision-making mechanism in the (local) project business.
High-level sales drive?/?orientation.
Good analytical skills
Able to take decisions and create a direction for future development
Knowledge of AutoCAD and keen eye on engineering and electrical drawings interpretation.