Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA
Description
We are pleased to announce the following Position in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description.
Reporting to the Manager – Cloud and Infrastructure Support, the position holder will be responsible for System support, monitoring and administration of Safaricom’s Digital IT Private and Cloud Infrastructure based on windows and Unix/Linux environments running varying servers, storage and SAN systems, Support of Virtualization environment and Container platforms. This includes general system administration tasks, software and hardware support, system configuration, backups, system monitoring, performance tuning, troubleshooting, skills transfer and customer management. Configuration management and documentation.
Key Responsibilities
Administering, configuring and troubleshooting private or cloud-based servers running on Microsoft Windows and Unix/Linux in physical, virtualized or containerized environment. Response, problem resolution and escalation of server issues.
Support automation of infrastructure at massive scale to support scaling of digital services and as well as adoption of new technologies within Infrastructure and cloud support team.
Support cloud Migratio initiatives and new technologies adoption.
Analysis of server hardware and operating system software, Microsoft Exchange and Active Directory. Role includes implementation of tactical service improvements, upgrades and system patching.
Liaise with users, hardware and software vendors and internal systems owners to fine tune systems hardware and software for all systems.
Operations of backup tools and testing of disk and data recovery solutions on all business systems. Prompt restoration of lost data for the business. Backup, hardware and software assurance.
Technical support for assigned company initiatives and projects. Participation in feasibility studies and testing for new IT infrastructure components.
Technical support to IT Container Platforms based on Kubernetes and Redhat OpenShift.
Maintenance of systems documentation and procedures.
Qualifications
Degree in Computer Science or related technical field.
4 years’ experience as Systems administrator/analyst in a multifaceted business environment with integrated/mixed of windows/UNIX/Linux operating environment, servers and storage systems.
System Administration Techniques – understanding OS Performance, Microsoft and Unix/Linux enterprise systems.
Certification on Windows, Unix/Linux, Virtualization.
Certification in AWS/Azure or Other Cloud platform.
Knowledge and certification in SAN/NAS, Container Management, Provisioning/Configuration automation.
Good Knowledge and experience of Container Platforms i.e. Kubernetes and RedHat Openshift.
Good Knowledge of Agile Ways of working.
Strong Oral, Written, Interpersonal Communication and Leadership skills.
Basic Knowledge of DevSecOps and Microservices Technologies.
Attention to details
