Systems Analyst

Responsible for providing technical expertise, assessing new ICT software projects and initiatives tosupport and enhance existing application systems
Education and knowledge
Bachelors degree in Computer Science/Information Technology or related field; and

Relevant ICT certifications such as Prince 2 or PMP, ITIL, MCITP

Experience

Five (5) years’ experience in a similar position;

Specialist knowledge and diverse experience in systems support and development; and

Experience in ICT hardware and software maintenance.

Skills

Problem solving and analytical skills;

Strong communication and presentation skills; and

Strong organization and inter personal skills.

Responsibilities

System Administration
Acting as a change agent when defining and executing change requirements;
Serving as a liaison and facilitator between all business units to assist in addressing and resolving ICT software issues;

Conducting user acceptance testing and sign-off;

Investigating and resolving application functionality relatedissues and providing first level support and troubleshooting ofsystems;

Coordinating application development for multiple projects;

Managing an outsource relationship for 3rd party applicationdevelopment and programming consultants;

Troubleshooting technical issues and identifying modificationsneeded in existing applications to meet changing userrequirements;

Providing advice to business users in the effective use ofapplications and information technology;

Writing technical procedures and documentation for theapplications including operations and user guides;

Providing technical training for users on new IT applications;

Producing technical documentation for new and existing applications; and

Assisting in the creation of the system design and functionalspecifications for all new development projects.

Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 5 years

Required languages:
English (Spoken: fluent | Written: fluent)
Want to see how you rank against other applicants?
Get detailed analysis on Fuzu Instant Feedback
YouVS
Sign up to learn more