Systems Operator

PURPOSE OF POSITION To manage and maintain computer systems and applications in order to successfully support World Vision Kenya’s sponsorship operations.
MAJOR RESPONSIBILITIES
Sponsorship Data Management-30%

Do data clean-up
Generate reports, analyze and share with management for decision making
Synching of Mobile data

Download, Review and Upload Sponsorship 2.0 Products 25%

Child Greeting Photos
Child Greeting Videos
Child Update Photos
Child Update Videos
Community Update Photos
Community Update Videos
Community Intro and Farewell Videos
Correspondence photos (APR, Christmas Cards, GN, etc)

Data Entry – correspondences-20%

Annual Progress Report (APR)
Christmas cards (CH)
Gift Notifications (GNs)
Sponsor Letters/Gifts (SLs)
Electronic Letters (EL)
Introductory Letters (ILs)
Farewell letters (FLs)

System Maintenance-10%

Ensure Horizon Mobile and Desktop are functional with the most current versions
Provide IT Support- Hardware, Software and Accessories to AP staff
Provide Technical Advice on ICT procurements
User provisioning of rights to Volunteers

Facilitate capacity building in technology-10%

Train AP and LI staff on Horizon Mobile use
Train AP and LI staff on Office tools and Applications

Others-5%

Perform any other duty as may be assigned by supervisor or designee from time to time.
Participate and contribute in committees and task forces

Participate and lead devotions
Minimum education, training and experience requirements to qualify for the position:

Minimum Diploma in IT/Computer Science or related field from a recognized institute of learning
At Least 2 years of work experience managing systems and or databases
Computer proficient in use of Microsoft office and other applications relevant to Sponsorship
Training, facilitation, mobilization and coordination skills
Certification in A+, N+ and MCP is an added advantage

Preferred Skills, Knowledge and Experience:

Organizational skill
Analytical skills
Experience in managing sponsorship systems an added advantage

Work Environment:

Office environment: AP office based
Travel: 10 % Domestic travel may be required.

On call: As required