Context of the roleWe're looking for a Technical Project Manager to be an integral part of our Solutions Delivery Team.As part of the Solution Delivery team, this role will bring you great opportunities to work on various projects, collaborating with a diverse range of partners and teams.The Solution Delivery team is responsible for supporting the integration of partners within the Thunes Cross-Border Payment platform. Processing millions of transactions per month and interconnecting hundreds of partners from all around the world, Thunes is continuously growing its coverage and footprint in the industry.A career with Thunes provides invaluable experience in an exciting and rapidly expanding market and an opportunity to be part of a truly global company with various offices worldwide and a workforce that includes dozens of different nationalities.Qualities you would find in our Solutions Delivery TeamStrong Team Spirit - Ability to learn lots of things and happy to help and each otherEmpowerment - Initiatives to build tools and propose solutions that add value to the businessOwnership - End to end ownership of project management in continuous integration from concept to deploymentKey ResponsibilitiesWe're looking for a highly driven, self-motivated, technically hands-on person who is truly excited about having a meaningful impact within the company and for our partners.In this role, you will combine a startup mindset with the scale of an industry leader. Working with different types of partners you must remain agile and always adapt your process and mindset to the partner you are dealing with. In this role you willProactively scope the technical solution required to address customer requirements, assesses customers' met and unmet needs, and recommends solutions that optimize value for both the customer and Thunes.Coordinates closely with sales, sales support, and delivery teams to align solution design with customers' business requirementsSecure from customer technical resource commitments needed to ensure a deal's "technical close."Lead and drive the partner integration from the analysis phase though the integration design until go live and post-delivery monitoringSupport existing partners that are already integrated to the platform with their daily challenges and expansion plansProvide solutions and contribute to proof of concepts outside the box for some special projectsDrive improvements for internal monitoring, reporting and operational tools and processesProvides training to the sales team in order to enhance their product knowledge, technical acumen, and technical sales skillsTo stand out you willBe customer facing – you will have a close relationship with our partners and business development teams to expand our coverage and servicesWork closely with different internal teams to understand and support operational processes and new solutionsAlways keep a solution mindset and look for improvements that you can bring to the organizationWork with an agile and expanding team, offering mentoring, training and possibly management to junior membersParticipate in continuous integration, managing updates from concept to deploymentOpportunistically pursues additional business development opportunities within customer firmsWhat we are looking forPrior & proven min. ~5 years of experience in a technical project management (API / Integrations) or solutions delivery role with external stakeholdersExperience in a B2B company supporting partners on a technical solution or serviceExperience working and strong interest in the Fintech and/or Payment Industry and market innovationsExperience working and integrating with APIs over IP (REST, Web Services, …)Experience working in an Agile environment – Jira management is a plusDemonstrate motivation to learn new skills and technologiesAbility to work effectively, multitask, agile and take responsibility in challenging situationsStrong customer focused and result oriented mindsetIndependent and proactive - willing to get things doneStrong troubleshooting and analytical skillsExcellent interpersonal skills, be creative, friendly and solution-oriented with customers and colleaguesGood written & verbal communication skills in English
