Technical Support (Web Development)

Thursday, 19:27 Ad ID2973538

Technical Support (Web Development)

Nairobi CBD Nairobi Details Number of Positions 10 Years Experience 2 years Minimum Qualification Bachelor Job Level Entry level Work Type Full time Company Industry Technology & Communication Employer Influx Inc Description
Answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively

Duties
* Diagnose and solve a customer problem
* Communicate effectively via email and chat in fluent English
* Coordinate effectively with peers and your manager
* Contribute to a high-performance and friendly workplace culture

What We’re Looking for

* 2 years of experience in a similar role
* Excellent written and verbal English communication skills
* Strong problem-solving skills
* Demonstrated ability to code in more than one scripting language
* Experience with eCommerce site, or WordPress CMS

What we’re offering:

* Join a high-growth startup, full of possibilities
* Professional and motivated colleagues from around the globe
* Fair and open culture
* Work from home arrangement
* Work with clients in the USA, EU and elsewhere

About us:

Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We also make good use of training, QA, data, and insights.
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