Tour Consultants

Job Summary

Applications are invited from qualified persons for the above vacant position.

Minimum Qualification:Certificate
Experience Level:Entry level
Experience Length:No Experience/Less than 1 year
Job Description

Responsibilities
Responding to inquiries regarding hotels & safaris within 24hrs
Create and sell innovative tour packages to meet market demand
Prepare itineraries to the various destinations of interest
Making flight quotations
Doing tour bookings – both inbound and outbound
Ensuring KWS park rules & hotel regulations are clearly explained to tourists
Ensuring payment for each tour booking is received in advance or
proper authorization is received from a corporate prior to credit sale
Maintaining good relationships with hotels, car hire, sightseeing
attraction and other service providers for best competitive contract
rates
Ensure bookings that are not confirmed are cancelled in time to avoid cancellation penalties
Ensure clients’ special requests especially on accommodation &
room specification, driver guide language, meals and others are
pre-arranged for the clients convenience
Coordinating with other team in arranging flying & ground packages
Making follow-ups for tour quotations
Ensuring that tours quotations are competitive
Inclusions, exclusions as well as terms & conditions of a quotation should be highlighted to reduce disputes with clients

Qualifications
Certificate or Diploma or Degree in Tour operations or tourism management or related field
Ability to use various tours/hotel booking systems
Experience inbound and outbound tours is preferred
Knowledge of GDS an advantage
Great communication and interpersonal skills