Main Purpose of the Job - (Job Summary)Ensuring compliance and implementation of accounting LIFE and General underwriting policies, processes and procedures in line with the overall business strategy and objectives in matters relating to collection of premiums, management of branch expenses and underwriting.Main ResponsibilitiesLife Underwriting DutyCreation of new clients in the system for Individual Life business.Collection and adjustment of policy premiums paid through direct debits instruction ,Mpesa, bankers order and local check offsOffering after sale service including loan repayment adjustment, policy revival, quotation and statement printing.Reconciling of local check off payment and follow up on check offs not receivedAssisting all branch intermediaries and liaising with head office where necessary.General Underwriting DutiesEnsuring that all policies/risks that have been ACCEPTED are compliant to underwriting guidelines and Regulators guidelines.Ensuring customer service to both internal and external clients by providing required underwriting services and documents Ensuring premium and data capture within set standardsReviewing, Preparing and dispatching renewal notices.Ensuring compliance to the general underwriting related company communicationGeneral & Life Finance Underwriting DutiesIssuing receipts promptly and ensuring that they are dispatched to the clientsPreparing of banking slips and ensuring days collections are banked daily or following dayPreparing and ensuring that daily collections report is in order and sent to head officeEnsuring that files copies of the receipt are filed and hard copies forwarded to head officeProcessing of premium adjustments promptlyGenerating and reconciling agents, brokers and direct clients ledgers, queries and monthly statementsFiling of monthly agents, brokers and direct clients statements'.Managing petty cash imprest for the branchPreparing monthly and annual withholding tax returns and commission reportsEnsuring other administrative work at the branch is performed as per company's expectationsEnsuring customer service to both internal and external clients by providing prompt services that meets and exceeds customer's needs.Any other duties assigned2 or 3 Key Deliverables (specific to this position)Achieve underwriting profitabilityCustomer SatisfactionService DeliveryEnsuring timely premium debitingInternalFinance & AdminClaimsMarketingHRICTReinsuranceLegalLifeAuditRiskExternalService providersIntermediariesFinancial institutionsRegulatorsReinsurersCustomersKRAAuditorsJob SpecificationsRelevant ExperienceAt least 1year of relevant experienceAcademic QualificationsUndergraduate degree in any Business related field or equivalentProfessional QualificationsAccounts/CPA/ACCA. Insurance qualifications are added advantageKey Job Skills (specific to the job)Analytical SkillsInfluencing skillsAccounting and reporting skillsClient relations Negotiation skillsPresentation/ report skillsInsurance Skills (special Category)Technical knowledge & proficiencyGeneral SkillsCommunication skillsInterpersonal skillsCustomer ServiceIT skills (fluency)KAC Competencies/BehavioursIntegrity Reliability Transparency Professionalism Teamwork Quality
