Qualifications and skills
· Degree/ Diploma in Business/ IT/Mass Communication or a related field
· Digital/social media marketing experience a must
· 2-5 years’ experience in digital marketing
· Sales and marketing skills
· Customer service Skills
· Very creative
Responsibilities
· Attract traffic to the company’s social media platforms
· Manage Digital Marketing campaigns and day-to-day activities
· Develop relevant content topics to reach the company’s target customers
· Create, manage all published content (images, video and written)
· Monitor, listen and respond to users in a “Social” way while cultivating sales
· Conduct online advocacy and open a stream for cross-promotions
· Develop and expand community and/or influencer outreach efforts
· Oversee design (i.e.: Facebook Timeline cover, profile picture, thumbnails, ads, landing pages, Twitter profile, Blog, etc.)
· Design, create and manage promotions and Social ad campaigns
· Manage efforts in building online reviews and reputation. Monitor online reviews and respond to each review
· Analyze key metrics and tweak strategy as needed
· Compile reports for management showing results (ROI)
· Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate in full liaison with the Directors
· Develop organizational elements in order to implement a proactive process for capturing happy, loyal customer online reviews
· Monitor trends in social media tools, applications, channels, design and strategy
· Implement ongoing all company awareness to remain highly effective
· Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management
· Analyze campaigns and translate unreliable data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns
· Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results sales and branding
· Have a keen interest in creativity of the branch’s ambiance and presentation
· Other duties as assigned by the management.
Job Requirements
Required education
: Diploma, Associate's degree
Required relevant work experience
: 2 years
Required languages:
English (Spoken: fluent | Written: fluent)
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