Who we areMophones is a new company offering high-quality renewed mobile phones with flexible financing to customers in Kenya. Our goal is to become Kenya's premiere online and offline marketplace for renewed electronic devices, and then to expand to other markets across Africa.What we doThrough Mophones' marketplace, customers can buy and sell renewed mobile phones and eventually other electronic devices with prices and payment terms that fit their budgets. We source Ex US/UK/EU products from the best suppliers and stand behind their quality with a 1 year warranty.Our products are distributed and sold online and through a network of local agents and outlets who are paid commission when customers send payments. Customers are supported by a trained customer care team based in Nairobi. This team is responsible for all aspects of customer account management: registration, questions or complaints and monitoring customer performance and analysis of customer payment behavior.The PositionTitle: HR CoordinatorResponsibilities:Hands on representative of the Human Resources departmentHelps facilitate all basic Human Resource functionsAssists with all internal and external HR related inquiries or requests.Actively manages the recruiting process for new employees, including helping managers identify candidates, and performing reference checksAddresses minor employee issuesManages employee records / files and ensure that they are up to dateResponsible for scheduling HR related meetings and interviewsAssists with smooth onboarding of new hires, including issuing employment contracts, performing orientations and updating records of new staff.Assists with performance management procedures, including management of probationary reports. Keeps managers up to date and on-time with probationary reviewsEnsures that Organization Activities are organized timely and executed to perfectionEnsures that Company is in compliance with HR related laws and regulations.Schedules meetings, interviews, HR events and maintains agendas.Coordinates training sessions and seminars.Produces and submits reports on general HR activity.Assists with payroll and ad-hoc HR projects.Supports other assigned functions.Keeps up-to-date with the latest HR trends and best practices.Basic Qualifications:Bachelors degree in human resources or related (essential).2 years of experience as an HR coordinator (essential).Exposure to Labor Law and employment equity regulations.Effective HR administration and people management skills.Exposure to payroll practices.Full understanding of HR functions and best practices.Excellent written and verbal communication skills.Works well under pressure and meets tight deadlines.Highly computer literate with capability in email, MS Office, and related business and communication tools.This Person is:personable Has great people skillsLoves working with employeesHas strong verbal and written skillsflexibleHandles frequent changes with aplombIs able to multitask, and has the understanding that he/she will be wearing multiple hatsdetail-oriented. organized, and thoughtfulIs able to think problems through from end to endIs able to work around challenging issuesStrong decision-making and problem-solving skills.Fantastic organizational and time management skills.someone who takes ownershipIs proactive and strongly understands urgency and ownershipUnderstands that confidentiality is part of the scope of work.
