Job Summary
Avenue Group seeks to recruit an experienced and Customer focused In patient Credit Controller; Reporting to the Hospital Manager to join our winning team towards driving Company Success.
Minimum Qualification:Bachelor
Experience Level:Mid level
Experience Length:3 years
Job Description/Requirements
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Please do not apply if you do not meet the minimum requirements set out below.
DEPARTMENT: FINANCE
REPORTS TO:HOSPITAL MANAGER
Avenue Group seeks to recruit an experienced and Customer focused In patient Credit Controller; Reporting to the Hospital Manager to join our winning team towards driving Company Success. The Successful candidate will be expected to have good understanding in Debt Management, Risk Management and ability in Forecasting Revenue Growth.
Key Responsibilities
• The Inpatient Credit Controller will perform the following people management duties as guided by Avenue HR policies and in coordination with the HR Department;
• Confirm daily admissions in all the wards.
• Follow up on cash deposit top ups on a daily basis
• Liaise with Head of Credit and the receipting and allocations team to ensure accurate and timely receipting of individual debtors’ payments in HIS and the accounting system.
• Collect and register collateral from cash patients who have requested and been granted credit by management and submit to the Hospital Manager for safe custody who releases them once the bill is fully paid.
• Update on the daily interim bills both to the insurance companies and cash payers.
• Ensure daily dispatch of invoices to the Head of Credit.
• Follow up on Letters of Undertaking as well as medical reports as and when requested by insurance companies.
• 100% collection of individual debtors in collaboration with external debt collectors.
• Inform the management on status of payment by individual debtors.
• Provide individual debtors payment report to the Head of Credit and the Financial Controller on a monthly basis
• Ensure compliance to company credit policies and guidelines ie. On discounts and undertakings
• Inform Hospital Manager on risky patients.
• Ensure that patient confidentiality and privacy is maintained at all times
• Ensure patient satisfaction through effective communication, feedback, escalation and demonstrate follow-up and improvement.
• Processing of patient discharges in collaboration with insurance and direct credit companies as well as cash payers.
• Any other duty as assigned by the supervisor inline with the jobdescription.
Person Specification
• Be a holder of CPA II.
• A Bachelors’ Degree in Finance or Accounting Qualification will be an added advantage.
• Minimum of 3 years’ of relevant working experience.
• Be a member in good standing of a relevant and recognized professional body.
• Proven Experience as a Credit Controller or similar.
• Proficient in Excel and Credit Management systems.
• Customer centric.
• Excellent commercial and sharp business acumen.
• Critical thinking, Analytical and Decision making skills.
• Excellent interpersonal skills
If you believe you can clearly demonstrate your abilities to meet the relevant criteria for the role above, please email, or deliver your application, detailed CV with copies of relevant certificates to reach us by2nd February 2021.
Only Shortlisted candidates will be contacted.
Avenue Healthcare is an Equal Opportunity Employer and committed to diversity and gender equality.
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