Job Functions, Duties, Responsibilities and Position Qualifications:Responsible for the overall technical operations of the day shift to include the Core Lab and Microbiology areas.Duties & Responsibilities:Responsible for orientating, evaluating and documenting competency of testing personnel.Establishes, maintains and revises departmental policies and procedures to include departmental programs, quality control, performance improvement and safety.Oversees and reviews patient test results and quality control results and takes remedial action when indicated.In collaboration with the Laboratory Director, coordinates the activities of the overall laboratory Quality Improvement Program.Responsible for collecting data and information to enable the monitoring of high volume or high impact processes prone to error.Summarizes and graphs data derived from a set of tacking indicators chosen by the Quality Improvement Committee and prepares reports for internal and/or external reporting.Maintains departmental expenses and productivity as budgeted.Oversees or prepares employee schedules, approves timesheets, approves and monitors PTO to ensure availability to effectively handle daily activitiesMonitors employee performance, completes and conducts periodic evaluations, counsels and disciplines as necessary in accordance with guidelines.Continuously trains and updates team on new policies/procedures and other information.Performs all other duties as assigned.Education and Experience:Bachelors in Chemical, Biological, Medical Technology or Physical Science; or equivalent exam is required.One (1) year of laboratory training from an accredited program is required if B.S. is not in Medical Technology.Four (4) years of laboratory testing in a high complexity environment is required.Six (6) years of laboratory testing in a high complexity environment is preferred.Two (2) years of experience in developing, implementing and coordinating a Quality Improvement Program is preferred.Knowledge, Skills, and Abilities: Ability to communicate effectively, both orally and in writing. Ability to work independently, be attentive to detail, and provide quality work.Ability to handle difficult situations involving patients, physicians, or others in a professional manner.Ability to establish and maintain positive relationships with employees, physicians, vendors, clients, and external agencies.Ability to demonstrate knowledge of medical terminology related to blood collection.Ability to operate medical tools and equipment in carrying out phlebotomy procedures.Ability to maintain the confidentiality of employee, patient, client, and company information at all times.Ability to demonstrate commitment to compliance with applicable laws: federal and state regulations, including CAP, CLIA, HIPAA, Safety, and OSHA Regulations. Proficient with Microsoft Office Suite or related software.Scheduled Weekly Hours:40Work Shift:Job Category:Laboratory OperationsCompany:Pathology Laboratories, IncSonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
