Job DescriptionResponsibilities:Technical support relative to steam boilers;Provide technical support to the sales team during the tendering phase;Develop the the design phase of the project.Steam pipeworkGathering technical information with sales representatives to clarify projects;Assist African sales teams with project delivery;Ensuring that client requirements are fully realized;Maintain regular customer contact to establish requirements and ensure a high standard of customer service is delivered at all times;Coordinate with boiler organization with regards appropriate selection of equipment, ancillaries, logistics and service support;Coordinate with African notified bodies, ensuring that all equipment is supplied in accordance with African legislation;Manage ongoing projects via site visits, ensuring that client requests are met in a timely manner (on a rare basis);Consult external service providers (carriers, crane operators, inspection bodies, pipe fitters, etc.);Follow the project delivery on sites & remotely;Support service engineers with requests of amendments/extra resource & equipment.QualificationsSkills, Knowledge and CompetenciesDegree in mechanical engineering or similar;Experience within the steam boiler industry;Technical knowledge of steam boilers and their relevant legislative requirements;Ability to read P & ID as well as Electrical schematic;Experience with pipework, housework & associated ancillaries;Ability to manage projects;Knowledge of Windows Office, Excel and appropriate Microsoft applications and AutoCAD or SolidWorks.Additional InformationDimensions:Meet management expectations on sales operations.Meet organization (HC) and customer expectations for high quality services.Major Challenges:Working within diverse and complex market.Driving high performance from the organization.Customer and internal stakeholder inconsistencies.