Qssk-Ess-Mcsoa- Operations Manager

JOB TITLE: OPERATIONS MANAGER About this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced  Operations Manager  to work in Nairobi, Kenya. Key Duties and Responsibilities Ensure product availability and consistency to our clients, avoiding out of stock situations. Ensure the supply of goods is done consistently and efficiently, trying to optimize on our landing costs. Liaising with transporters and suppliers to make sure the business relationship the company is having with them is optimal. Devising ways to optimize inventory control procedures. Ensure stock safety. Ensure that health and safety guidelines are followed at all times. Inspecting the levels of business supplies goods. Ensuring product stock is adequate for all distribution channels and can cover direct demand from customers. Manage teams to ensure high level of customer support and stock availability. Accountable of the Dispatch service and processes Accountable of the customer service process management and customer satisfaction Support Business development by following the New Product Introduction Processes Accountable of any Improvement projects to structure the operations in order to serve the customer at the optimum level. Ensure the manufacturing service, quality, and cost of the production workshop. Ensure the safety of the Operations Teams Ad Hoc duties as required by management under the Operations Scope Knowledge and Experience Requirements (Qualifications) Bachelor's Degree 5 to 7 years of relevant experience. Strong problem-solving skills. Application procedure: Interested and qualified applicants should submit their applications through: https://qsourcingservtec.applytojob.com/apply/O9PvctxGiV/QSSKESSMCSOAMANAGER-CUSTOMER-SERVICE-OPERATIONAL-ACTIVITIES Note: Only shortlisted applicants will be contacted. Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.   Powered by JazzHR