Project Manager – Coworking Space

Monday, 21:09 Ad ID:2556229

Project Manager – Coworking Space

Nairobi CBD Nairobi Details Employer Corporate Staffing Services Ltd Company Industry Real Estate Work Type Full time Job Level Senior level Minimum Qualification Bachelor Years Experience 3 years Application Deadline 2021-03-09 Description

Location: Nairobi,
Salary: 75k – 100k (Plus commissions)

Key responsibilities:
• Create a friendly environment to facilitate high member satisfaction
• Plan and launch community initiatives to create connections between members of different organizations.
• Running networking events and managing communications within the space and through digital vehicles.
• Seek out information about the business and personal objectives of tenant organizations and their individual members.
• Resolve issues between members quickly and in a manner that diffuses tension among different teams.
• Foster a sense of inclusivity where fresh ideas are welcome.
• Be knowledgeable about co-working space membership contracts and guidelines, explain these to prospective clients.
• Oversee new member on-boarding and member moves out of the space.
• Build a quarterly calendar of co-working events that engages all stakeholders and appreciation events (e.g., happy hours and themed parties)
• Grow pipeline of Future members: Lead generation and sales-related events
• Identify and network with external event organizers and encourage them to use our event space.
• Proactively work on achieving sales objectives, occupancy rates and pricing.
• Conduct tours for prospective members
• Ensure that new members will fit with the co-working protocols including culture dynamics and mission
• Manage all building operations to the satisfaction of members
• Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
• Keep members aware of facilities issues that may impact them
• Submit maintenance tickets for repairs to the facility and key equipment.
• Ensure cleaning is conducted to specifications
• Manage a team to achieve the community, sales and facilities goals stated above
• Be responsible for the professional development of each team member
• Conduct regular meetings with the entire team to ensure members are aligned on key initiatives and performance goals

Experience and Requirements
• Degree in Hospitality Management or Sales and Marketing
• 2-4 years’ experience with increasing responsibility in either a sales or customer service role
• Demonstrated project management skills
• Highly technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on
• Experience managing corporate social media campaigns
• Interest in working independently with only occasional interactions with the owners
• Fluent in English. Ability to speak additional language is a plus.
• A high level ethics, empathy and dependability

How to Apply