System Implementer

Job Summary

The role of system implementer will revolve around training and installation of applications as well as offering continuous support to clients.

Minimum Qualification:Bachelor
Experience Level:Mid level
Experience Length:2 years
Job Description/Requirements

Software Technologies Limited (STL), an award winning software and cloud based solutions provider in Africa and the Middle East is seeking to hire a highly qualified System Implementer to join our team.

Salary:Ksh.50 - 60K
Expected joining date:3/05/2021

Skills & Qualifications
• Excellent written and oral communication
• Excellent presentation skills
• Customer service skills
• Basic ICT Skills/ proficiency in computer applications and use of mobile devices
• Knowledge in corporate governance will be an added advantage
• Any business related degree
• Company secretarial qualification will be an added advantage

Reporting
Will report to the Head of SaaS.
Key Areas of Responsibilities
• Implement eHorizon solutions at client sites
• Train end users on eHorizon applications
• Troubleshoot any application errors that the client faces
• Responding quickly to clients inquiries
• Providing feedback on the efficiency of the applications
• Writing manuals on any system upgrades and manuals
• Product testing
• Maintain a positive, empathetic and professional attitude towards clients

Only shortlisted candidates will be contacted.
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